Any faulty merchandise will ofcourse be replaced. I want my customers to be completely happy. If you have any concerns, queries or regrets please contact me directly at peter@robertsmusic.net or phone +61 413 881 739  to discuss returns or exchanges - I'm sure we can work something out. Thanks so much, Peter.

You can opt for standard or express post within Australia for smaller items. Harps are always delivered via Express Post which includes tracking number and signature on delivery. 

If orders are processed online with incorrect shipping charge, the difference will be invoiced separately (or refunded). Orders are processed only when payment is received in full.

Refer full policy information here

Price quoted includes shipping and insurance for 1 Harp, without Australian taxes. For smaller orders (or larger quantities) please select REQUEST A QUOTE then OFFLINE PAYMENT at checkout ~ Roberts Music will quote/invoice you by email with exact postage included.

Please disregard the reference to FREE SHIPPING for this selection. If orders are processed online with incorrect shipping options selected, the difference will be invoiced separately (or refunded).

Orders processed when payment (including shipping) is received in full.

Refer full policy information here